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Darren went to my home Wednesday and evaluated my old furnace and A/C unit. He was very detailed and very professional, provided me with some options and gave me a couple of reasonable quotes. I decided on the Lennox units. Darren was able to book me two days later for the installation (very quick).
On Friday, his team came in on time for the installation and was very polite and professional. He explained to me the work that they are going to do and found a bit of an issue with the filter

I just had my yearly furnace maintenance down by Ryan of Novelcare , Ryan was proficient and after the maintenance was done explained all his findings. He left me with such a better understanding of the workings of my furnace .I highly recommend Novel Care and if you can ask for Ryan. I know I will be for any future calls. This young man loves this company and his job .

Thank you,
The work at -------- meant a fourteen hour day yesterday, both for myself and for your team of installers.
They are a fine group of hard-working fellows: polite, careful, thorough, and very neat in their work. Their task was certainly not made any easier by being five flights above street level !!!
I appreciated the thoroughness of your work in quoting the job with all options, and in answering my follow-up questions. This helped me enormously in arriving at my decision.
Your own efforts, and those of your team, are all much appreciated.
With very best wishes,

Darren was absolutely wonderful in his handling of our rental property. He made sure that we had all the information we needed to make an informed decision about our property before we proceeded with the work done. He was honest, forthright, patient with us, and was able to calm our excitable tenant as our issue had to be dealt with at an uncomfortable time in the night. I am more than happy to recommend his services to anyone.

What can I say about Darren and his crew? Simply this Complete and utter professionals at the work they do. From the beginning when they quoted the job to the end after clean up I’m impressed with the quality of the install and customer care. Due diligence I would have to say is there strongest asset as well as great staff!
I’m an electrical trades man, from the moment I spoke with Darren I knew that I didn’t need to look any further for a contractor to do the work at my home I found my pepole.

If It was possible I would leave my number on this site so that people may call me and ask my opinion about the great work done at my home.

Well done guys!

Thanks again...