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Julie Brousseau-Rooley is a Novel Care furnace repair technician. She’s one of the best, and is a rare woman in the trade. Her expertise lies in repairs to both commercial and residential heating and cooling equipment of all kinds. Julie kindly agreed to take a few moments out of her busy schedule to share her perspective and advice with us.

1. How long have you been working in the HVAC industry as a furnace repair technician?

Julie: About 3 years, since 2011.

2. What inspired you to become an HVAC & furnace repair technician?

Julie: My entire family are trades. I’ve always loved working with my hands. As an HVAC technician, I get to do a little of everything – mechanical, electrical, gas, plumbing. There’s never a boring day!

3. Do you find that customers are surprised to see a female HVAC & furnace repair technician arrive at their door?

Julie: Constantly! Some people think it’s a scam and won’t let me in. Women are always happy to see me though – they think it’s great that there are women who can do this kind of work.

4. Do you meet a lot of other female HVAC technicians?

Julie: Not really, but I know of one from my hometown of Sudbury. She went to the same college I did.

5.  What is your favourite thing about being an HVAC technician?

Julie: I love that it’s a challenge. Every situation is different, with something new to learn. As a repair technician, I love the troubleshooting aspect.

6.  Is there anything you find really challenging?

Julie: Not a lot. Some older people think a woman can’t do the job, so I love winning them over. I have some customers who only want me to work on their HVAC  equipment, and will wait for me to be available!

7.  What is your favourite thing about working with Novel Care?

Julie: There’s a couple of things. I love the variety of equipment I get to fix: one moment I’m working on a commercial rooftop unit, the next it’s a boiler or a residential furnace. I also love the camaraderie at Novel Care. Everyone understands each other really well and works together.

8.  What kind of schooling and licences do you have to get to become an HVAC & furnace repair technician in Ontario?

Julie: I have a 2-year HVAC Technician diploma from Cambrian College. You have to pass the provincial exams with 75% or better for every kind of licence you get. I have my oil, natural gas and propane licences.

9.  What are the most important personal qualities that an HVAC technician should have?

Julie: You need two things. You have to be friendly, because you’re going into people’s homes all day. You also have to be smart so you can figure out what’s going on with the equipment.

10.  Is the industry changing a lot as time passes, and if so what do you do to keep current?

Julie: The trade changes every year. There are new code regulations to learn, and also new products coming out all the time. I attend a lot of workshops to help keep up to date.

11.  Do you have any favourite furnaces or air conditioners right now?

Julie: I love Lennox, because they really stand behind their products.

12.  Do you have any tips for homeowners that will help them get the most out of their home heating equipment?

Julie: Change your filters. That’s what will really extend the lifespan of your furnace, because they keep the dirt and hair from getting in.

13. Do you have any advice for young people who are thinking of becoming HVAC technicians?

Julie: Come on in! There are tons of jobs, especially with so many technicians retiring in the next few years.

 

Our Friendly Furnace Repair Technician

Julie is a very friendly and talented furnace repair technician on the Novel Care team, and exemplifies our values of expertise and great customer service. If you are having trouble with your home’s HVAC heating and cooling equipment, give us a call at (905) 737-5016.

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A new furnace or air conditioner is a major purchase, and choosing the right system for your home and your budget is a task that shouldn’t be taken lightly.

There are many different options for efficiency, plus all the new technologies and add-ons to choose from. It’s understandable that some people get confused. But knowing what you want in a home comfort system is essential for making sure you’re getting the right models. After all, you’re going to be living with your new system for the foreseeable future, and you want to be absolutely certain that your equipment has the features that will save you the most money and get you the highest level of comfort.

Here are seven major factors you should consider when shopping around for a new home comfort system.

1. Reliability

The last thing you need is a new HVAC (heating, ventilation and air conditioning) system that turns out to be unreliable. A “lemon” like this could end up costing a fortune in energy bills, expensive repairs and early replacement. Always choose a brand of system that has a proven track record for reliability and that’s made by a reputable manufacturer.

2. Humidity Control

The optimum humidity level for most homes is between 30 and 50 percent.

Lower humidity can dry out your skin, make you more susceptible to illness and damage the wood and electronic devices in your home. Higher humidity levels promote mold and mildew growth, as well as provide a welcome environment for pests like dust mites.

Properly sizing your new system is essential for good humidity control. If you live in a particularly humid or dry climate, consider a built-in whole-house humidifier or dehumidifier, which gives you precise control over the humidity level through a humidistat.

3. Noise Level

Standard furnaces and air conditioners, particularly older ones, can operate at a decibel level that’s comparable to that of a garbage disposal. If you’re looking for a system that hums quietly in the background, choose one with an electronically commutated motor, or ECM. This is the same type of motor used by refrigerators, and it’s considerably quieter than a standard motor. As an added bonus, ECMs use less energy and have a longer operating life than traditional motors.

4. Air Cleaning Capabilities

The Environmental Protection Agency has identified the air in the typical home as one of the top five environmental hazards. Regular air filter changes are essential for good indoor air quality, but if your or anyone in your home suffers from a respiratory condition like allergies, COPD or asthma, a built-in air cleaner will trap more allergens like pollen and mold, and will help eliminate more bacteria and viruses than the air filter alone can.

5. AC & Furnace Efficiency

furnace

Look for the Energy Star logo on high-efficiency equipment.

With the rising cost of energy and the continued degradation of the environment due to carbon dioxide emissions, choosing a high-efficiency home comfort system is the best way to save money on heating and cooling your home, as well as reducing your carbon footprint.

Energy Star, a voluntary program run by the Environmental Protection Agency, awards its label to only the most efficient systems, which are tested by a third-party in an EPA-approved laboratory. Energy Star systems are guaranteed to be more efficient than their non-labeled counterparts, and can save you up to 20 percent on your annual utility bill. Some high-efficiency systems are eligible for federal or provincial rebates or rebates through your local utility company.

6. Temperature Control and Air Circulation

Standard furnace and air conditioner blowers operate at just two speeds: on and off. Once the air temperature reaches the thermostat setting, the unit shuts off, and then it cycles back on when the temperature changes. This frequent cycling can cause several problems:

  • It wears the system controls out more quickly.
  • It can result in a temperature difference of up to 7 degrees between the thermostat setting and the actual air temperature.
  • It can cause stagnation of the air in your rooms on days when the temperature inside stays fairly consistent due to non-extreme outdoor temperatures. If the system is rarely cycling on, it can’t refresh your air.

To eliminate these problems, choose a model with a variable speed motor, which adjusts the speed of the blower based on the real-time heating and cooling needs in your home. These models cycle less frequently and circulate air throughout the home more consistently, giving you better control over the temperature in your rooms and increasing your overall comfort level.

7. Size

When it comes to a furnace or air conditioner bigger is better, right? Not always. An oversized furnace or HVAC system is likely to break down more often and even fail earlier than a properly sized system. It can also can seriously compromise your comfort.

A unit that is too large will heat or cool the home more quickly, but it will also cycle more frequently, and for a shorter time than it should. This will end up costing you more money in energy costs and repair bills, and the system won’t filter contaminants from your air as effectively as a properly sized system will. Additionally, a system that’s too big can’t adequately remove humidity from the air, but rather will re-circulate it back into the home, promoting mold and mildew growth.

Before you purchase a new system, have a qualified HVAC professional calculate the right size furnace or air conditioner using the industry standard protocol.

For more information about furnace or air conditioner installation contact Novel Care today: 905-737-5016